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Solutions

Features

Resources

Listen Labs vs Outset

Listen Labs vs Outset

Listen Labs vs Outset

Why research and insights teams switch

Why research and insights teams switch

Why research and insights teams switch

Listen Labs is the research platform enterprises trust for qualitative insight at quantitative scale. Teams who evaluate both tell us Listen beats Conveo on respondent quality, in-house research support, fraud checks and release cadence.

Listen Labs is the research platform enterprises trust for qualitative insight at quantitative scale. Teams who evaluate both tell us Listen beats Conveo on respondent quality, in-house research support, fraud checks and release cadence.

Run a side-by-side pilot

Send us one brief. We field the same study on Listen so you can compare like for like.

At a glance

Listen

Conveo

Panel partners

40+

8

Languages

100+

52

Fraud checks

13+

Basic

Launches a month

15.2

2.3

Insight refresh

Live

30 min

Public information and customer feedback, September 2026.

At a glance

Listen

Conveo

Panel partners

40+

8

Languages

100+

52

Fraud checks

13+

Basic

Launches a month

15.2

2.3

Insight refresh

Live

30 min

Public information and customer feedback, September 2026.

The teams you benchmark against already made the call.

The teams you benchmark against already made the call.

The teams you benchmark against already made the call.

AI and technology

Consumer brands

Agencies and research partners

50M

50M

participants

1.1M+

1.1M+

interviews and counting

1.1M+

interviews and counting

70+ years

70+ years

combined experience on our in-house research team

Previously at

70+ years

combined experience on our in-house research team

Previously at

Why teams pick Listen Labs over Conveo

Why teams pick Listen Labs over Conveo

Why teams pick Listen Labs over Conveo

01

01

Expert in-house research team

70+ combined years of research experience, and researchers have shaped the product since before it shipped. You get hands-on support from people who’ve done the job.

02

02

Find the right respondents, faster

40+ vetted panel partners in 100+ languages, plus a recruitment ops team that sources anything niche, including hard-to-reach B2B audiences.

03

03

Advanced fraud control

13+ AI and human checks before and during every interview. Most vendors run basic detection and leave you to spot the rest.

04

04

Built-in analysis rigor

Every insight traces back to the responses behind it. Re-code responses, set the moderation style, re-cut the data with Research Agent and generate the deck on your own branded template.

Why teams chose Listen Labs, in their words

Why teams chose Listen Labs, in their words

Why teams chose Listen Labs, in their words

“Listen Labs is going to be the standard of how we run research and how we really connect with our customers to get this level of insight.”

“Listen Labs is going to be the standard of how we run research and how we really connect with our customers to get this level of insight.”

Brian Davia

Head of Consumer and Business Insights, Sweetgreen

“Our leadership team was thrilled — not just by the speed and scale, but by how Listen brought the human stories to life.”

“Our leadership team was thrilled — not just by the speed and scale, but by how Listen brought the human stories to life.”

Romani Patel

Director of Data Science, Microsoft

“It compresses hours of work into minutes, reaches a broader audience than our schedule allows and uncovers qual/quant insights in real time.”

“It compresses hours of work into minutes, reaches a broader audience than our schedule allows and uncovers qual/quant insights in real time.”

Lauren Haugh Neville

Director of Product Insights, Chubbies

How Listen Labs and Conveo compare where it matters most

How Listen Labs and Conveo compare where it matters most

How Listen Labs and Conveo compare where it matters most

Teams who evaluated both tell us the gap shows up most in recruitment, global reach, release cadence and ease of use.

Teams who evaluated both tell us the gap shows up most in recruitment, global reach, release cadence and ease of use.

Key differences

Listen Labs

Conveo

Recruitment

Recruitment

Vetted panel partners

Listen Labs

40+

40+

Conveo

8

8

Recruitment team sources niche and B2B audiences for you

Listen Labs

Included

Included

Conveo

You manage it

You manage it

AI and human fraud checks, before and during the interview

Listen Labs

13+ checks

13+ checks

Conveo

Basic automated checks

Basic automated checks

Plain-language reason for every flagged response

Listen Labs

Included

Included

Conveo

Not available

Not available

Global reach

Global reach

Languages supported

Listen Labs

100+

100+

Conveo

52

52

Field in one language, report in another

Listen Labs

Included

Included

Conveo

Not available

Not available

Release cadence

Release cadence

Product launches per month

Listen Labs

15.2

15.2

Conveo

2.3

2.3

Ease of use

Ease of use

Results update live while a study is fielding

Listen Labs

Live

Live

Conveo

30-min refresh

30-min refresh

Decks in your company’s slide template

Listen Labs

Included

Included

Conveo

Not available

Not available

Research depth

Research depth

Multimodal analysis: tone of voice and facial expression

Listen Labs

Included

Included

Conveo

Included

Included

Longitudinal and tracking studies

Listen Labs

Included

Included

Conveo

Included

Included

MaxDiff with TURF and latent-class segmentation

Listen Labs

Included

Included

Conveo

Not available

Not available

Connects to Qualtrics and Decipher trackers by respondent ID

Listen Labs

Included

Included

Conveo

Not available

Not available

Pricing

Pricing

Transparent pricing, no per-feature add-ons

Listen Labs

Included

Included

Conveo

~33% up-charge per advanced feature

~33% up-charge per advanced feature

Selected differences reported by teams who evaluated both, not a full feature list. Based on public information and customer feedback, September 2026.

Selected differences reported by teams who evaluated both, not a full feature list. Based on public information and customer feedback, September 2026.

Run a side-by-side pilot

Frequently asked questions

What teams ask when comparing

What teams ask when comparing

What teams ask when comparing

Does Listen analyze tone of voice and facial expression?

Does Listen analyze tone of voice and facial expression?

Yes. Video and voice interviews include multimodal emotional analysis alongside the transcript and themes, so you see how people felt as well as what they said.

Can Listen plug into the tools we already use?

Can Listen plug into the tools we already use?

Yes. Listen has an open API, connects to Qualtrics and Decipher so the same respondents move from your survey into a conversation, and exports decks in your own template.

Who designs Listen’s research methods?

Who designs Listen’s research methods?

An in-house team of 10+ researchers from firms like Kantar, PSB and Harris Poll, with 70+ combined years of experience. Researchers have shaped the product since before it shipped, and they work hands-on with customers who want support.

How does Listen prevent fraud and low-quality responses?

How does Listen prevent fraud and low-quality responses?

Every interview runs through Quality Guard: 13+ AI and human checks before and during the interview, across video, voice, response content and device signals. Flagged responses come with a plain-language reason, participants are capped at three studies a month, and anyone removed for fraud is kept out of future studies.

Is Listen only for large enterprise teams?

Is Listen only for large enterprise teams?

No. Our customers include global brands, dozens of agencies and startups with fewer than ten people.

Do you run tracking and longitudinal research?

Do you run tracking and longitudinal research?

We have for years, including with Anthropic on Claude Code. Listen Pulse adds a conversational layer on top of the brand tracker you already run.

When might Conveo be the better fit?

When might Conveo be the better fit?

If you have a seasoned insights team that wants a specialist interview tool and handles its own recruiting, Conveo is well built for that. Listen is for teams whose research needs to reach the rest of the business.

Evaluating Conveo? Try Listen too.

Evaluating Conveo? Try Listen too.

Evaluating Conveo? Try Listen too.

Send us one study brief. We field it on Listen and share the full report, so you can judge recruitment, speed and depth on your own terms.

Send us one study brief. We field it on Listen and share the full report, so you can judge recruitment, speed and depth on your own terms.

Book a demo to compare