Promotions Terms and Conditions

These Promotions Terms and Conditions (these “Promo Terms”) apply to the promotions Merlin AI, Inc., dba Listen Labs (“Listen Labs”) runs from time to time. This includes, without limitation, referral programs, customer reference programs, gifts and gift card giveaways, and discounts or other offers and incentives tied to specified activities such as event participation or attending a product demonstration. Each is referred to individually as a “Promotion” and collectively as “Promotions”.

These Promo Terms may be supplemented, modified or superseded by terms communicated in connection with a specific Promotion. Where those Promotion-specific terms conflict with these Promo Terms, the Promotion-specific terms govern to the extent of the conflict.

By participating in any Promotion you agree to these Promo Terms, the Listen Labs Terms of Service at https://listenlabs.com/terms and the Listen Labs Privacy Notice at https://listenlabs.com/privacy.

If you are participating in a Promotion on behalf of an entity or other organization: (i) references to “you” mean that entity or organization; (ii) you accept these Promo Terms on its behalf; and (iii) you represent to Listen Labs that you have authority to bind it to these Promo Terms.

Listen Labs may modify or amend these Promo Terms at any time without notice to you. Your continued participation in any Promotion, or your use of any vouchers, credits, discounts or other offers and incentives (collectively, “offers”), after any modification or amendment constitutes your acceptance of it.

1. General rules and Promotion limitations

• Each Promotion is a limited time offer and may be subject to availability.

• You represent to Listen Labs that, at the time you participate, you are of legal age of majority in your jurisdiction of residence. In most jurisdictions that is at least 18 years old; if the legal age of majority where you live is higher, you represent that you meet it.

• Promotions are not valid for cash or cash equivalents.

• Promotions cannot be applied to previous purchases or subscriptions, and may not be combined with other offers.

• Promotions are non-transferable and may not be resold, auctioned, bartered, leased or exchanged.

• Unless stated otherwise, an offer is limited to one per person.

• Participation in any Promotion is subject to a qualification review by Listen Labs. To qualify for an offer you must be directly responsible for evaluating, or making business decisions about, your company’s use or purchase of Listen Labs products and services. Promotions that offer an incentive for attending a product demonstration are also subject to the eligibility and delivery requirements in Section 2.

• If you qualify for an offer, we will contact you at the email address you provided.

• If you breach these Promo Terms, or any other terms communicated with the Promotion, the Promotion is invalid.

• Promotions are void where prohibited by applicable law.

• You are responsible for any taxes, duties or fees associated with receiving or using an item or service in connection with a Promotion.

• Listen Labs reserves the right to modify or cancel a Promotion, or any terms applicable to it, in its sole discretion, at any time, without notice and for any reason — including technical issues, other unforeseen circumstances, or where Listen Labs suspects or determines that your actions involve fraud, abuse or bad faith. Listen Labs is not liable for any financial loss arising from the refusal, cancellation or withdrawal of a Promotion, or from any failure or inability on your part to take advantage of one.

• By submitting any content as part of a Promotion, you grant Listen Labs a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, adapt, edit, copy, transmit, publish, translate, create derivative works from, distribute and display that content in any media format, across both paid and owned channels, for any lawful purpose on a global basis, including promotion, publicity and advertising.

• Promotions are valid only for Listen Labs products and services that are available and supported in the country where the eligible entity is domiciled. Listen Labs determines product and service availability country by country, and anything not available, supported or otherwise offered in the relevant country is excluded from the scope of any Promotion.

• Listen Labs is not responsible for differences in conversion rates, or any resulting change in the value of promotional credit, arising from the currency of the Promotion or the means of redemption.

• Listen Labs is not responsible for technical issues, or other technical or human errors, that affect the operation or outcome of a Promotion.

• Listen Labs is not responsible for gifts, prizes or packages related to a Promotion that are lost, stolen or damaged after delivery has been confirmed by the carrier or fulfillment vendor. Recipients are responsible for ensuring delivery to a secure location.

• Employees, contractors and other agents of Listen Labs and its affiliates, and their immediate family members, are not eligible to participate in any Promotion.

• Employees of government entities, government-controlled entities or government-owned entities are not eligible to participate in any Promotion.

• If any provision of these Promo Terms is found invalid or unenforceable, the remaining provisions remain in full force and effect.

• Unless Listen Labs specifies otherwise, Promotions are limited to one (1) per eligible individual or entity in any three hundred and sixty-five (365) day period.

2. Product demonstration incentives: eligibility and delivery

This section applies to any Promotion that offers a gift, gift card or other incentive for attending a Listen Labs product demonstration (a “Demo Incentive”). To receive a Demo Incentive, you must meet every one of the following requirements:

1. Company size. You are currently employed by a company with at least 100 employees, and Listen Labs is able to independently verify that the company exists and meets this size requirement.

2. Verifiable identity. You have a public professional profile (for example, on LinkedIn) that shows your current role and employer and is connected to your employer’s company page, so that Listen Labs can independently verify your identity, employment and role. A company website alone is not sufficient.

3. Decision-making role. You are directly responsible for evaluating, or making business decisions about, your company’s use or purchase of Listen Labs products and services.

4. Business email. You registered for the demonstration using an email address on your employer’s business domain. Personal email addresses do not qualify.

5. Full attendance. You attend the entire demonstration with your camera on and remain visible throughout. Attending with your camera off, joining late or leaving early does not qualify.

6. Business delivery address. You provide a mailing address for your employer’s headquarters or an office location that Listen Labs can independently verify and where you can receive the incentive. Demo Incentives are delivered only to that address; personal residential addresses and P.O. boxes are not eligible.

You must provide accurate and complete information, along with any additional information Listen Labs reasonably requests to verify your eligibility. Listen Labs may decline to issue a Demo Incentive if it cannot verify that you meet these requirements, or if it suspects fraud, abuse or participation in bad faith. Attending or completing a demonstration does not by itself make you eligible for a Demo Incentive.

Demo Incentives are limited to one per individual and one per company in any three hundred and sixty-five (365) day period, unless Listen Labs specifies otherwise in writing.