Media
Video
Testing
Introducing Visual Insights
Listen can now see and react to users' live on-screen behavior
You can now have the Listen Interviewer watch a participant's screen during a usability study. It will ask follow-up questions based on what users actually do and probe if their behavior differs from what they say.
Old AI testing can only gather data from what people say. But people don't always do what they say. Visual Insights catches the gap. It asks why someone skipped the reviews they said they cared about. It pulls people back if they drift off task.
You get richer answers, fewer wasted sessions, and less cleanup later. Available today for desktop studies.
Use Case
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