Media
Video
Testing
Participant File Uploads and Analysis
Collect files during the interview and probe what's inside
You can now ask participants to upload files during interviews.
Listen Labs' AI moderator reads the file and asks relevant follow-ups.
Use it to ask a shopper to share a photo of a product you want to learn more about, or confirm that someone uses your product with a screenshot of their account page.
The response quality score takes the participant's upload into consideration. So the file is part of the interview, not a side channel.
Use Case
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